Nivoryx Service Partner (NSP)
Build a recurring water-tech business in your city
We appoint one Service Partner per territory to run a Nivoryx Store, sell DASS subscriptions, install devices, and support customers locally — with transparent earnings on every install and every active subscription.
Why the NSP program exists
Central teams cannot scale same-day installs and local-language support city by city. NSPs are the local face of Nivoryx.
- Run a branded Nivoryx Store with live demos and walk-in sales.
- Sell DASS subscriptions in your territory — customers always pay Nivoryx directly.
- Install and sign off every job to the Nivoryx Installer SOP.
- Own L1 customer support with published SLAs (72h / 48h / 24h by tier).
How you earn
Two streams: installation fees (100% pass-through) and tiered monthly subscription share that compounds as your active base grows.
Installation fee — 100% yours
Paid in full for every install closed with photos and customer sign-off. Reinstall and documented abort fees apply separately.
1-device (Essentials)
₹499
2-device (Comfort)
₹799
3-device (Premium)
₹999
Monthly subscription share — recurring
One rate ladder for every customer you service — whether you sold them or they bought online in your territory. Online customers still earn you the full install fee.
- Certified10%Active devices: Starting tier
- Select15%Active devices: 1,000+
- Advanced20%Active devices: 2,500+
- Premier25%Active devices: 5,000+
- Elite30%Active devices: 10,000+
Online customers in your area
When someone in your territory buys from Nivoryx online, we assign them to you for installation and support. You earn the full install fee plus the same subscription share as customers you sold — every Nivoryx customer in your pincode adds to your income.
What you provide
- A retail/service shop in your territory (min ~150 sq ft) with Nivoryx-branded demo wall
- At least 2 technicians with electrical/plumbing experience (we train and certify)
- Basic tools, local transport, and working capital for your setup
- Public liability and workmen's compensation insurance (we guide you)
What Nivoryx provides
- All devices and demo kit on bailment — you never buy stock
- Cloud platform, mobile app, and customer billing (Razorpay checkout)
- Training, certification, branding, and approved marketing materials
- L2 support for firmware, cloud, and billing escalations
What we expect
- First response to customer issues within 24 hours
- On-site resolution within the plan SLA (72h Essentials / 48h Comfort / 24h Premium)
- Every install to the Nivoryx SOP with photos and sign-off — no sign-off, no install fee
- Published pricing and honest claims only — quality is measured quarterly on the scorecard
Frequently asked questions
Territory exclusivity, earnings, onboarding, and exit — the questions applicants ask most.
Can more than one NSP operate in the same pincode?
No. A territory is an exclusive set of pincode prefixes, and there is exactly one active NSP per territory. You are the only Service Partner in your area — that exclusivity is the core of the deal.
Can one NSP hold multiple pincodes?
Yes — by design. A territory is defined as a set of pincode prefixes (for example 122, 123, 124), so a single territory normally spans several pincodes. Where a 3-digit prefix is too broad, the register can scope by explicit 6-digit pincodes instead.
Can I hold multiple territories or expand later?
Not at enrollment — you apply for and activate one territory. Expansion is performance-earned: as density grows, Nivoryx may split territories and the incumbent NSP has right of first refusal on adjacent splits. Multi-zone operation is an Elite-tier expectation; any additional grant is a case-by-case Ops decision.
What do I earn?
Two streams: (1) installation fees — 100% pass-through at ₹499 / ₹799 / ₹999 incl. GST for 1/2/3-device configs; (2) monthly revenue share on active subscriptions in your territory at 10/15/20/25/30% (Certified→Elite). The same rate applies whether you sold the customer or Nivoryx assigned them from an online sale.
When and how am I paid?
Calendar-month cycle: itemized statement by the 7th, NEFT within 15 days of month-end. TDS is deducted. Raise payout disputes in writing within 30 days of the statement — only the disputed line is held, not the whole payout.
What's the upfront investment?
No franchise fee. A refundable demo-kit deposit of ₹20,000 [PROPOSED], plus your store lease and fit-out (partner capex, branded to Nivoryx standards). Nivoryx bears hardware, cloud, payment processing, marketing collateral, training, and L2 support.
How long does enrollment take?
Target ≤4 weeks from application to activation: apply → screening → KYC → interview and territory fit → training and certification → agreement → demo-kit issuance → activation. Then a 90-day probation at the Certified tier.
What if I want to exit — or Nivoryx terminates?
The agreement is 12-month auto-renew with 30 days' notice either way. Offboarding: access revoked, open work reassigned (30-day handover), demo kit returned and deposit settled net of damage, branding removed (15 days), then final statement and payout. Customers, payments, and data stay with Nivoryx.
Need the full program FAQ (scorecard detail, data rules, and more)? Email partners@nivoryx.com
How to apply
Typical time from application to going live: about 4 weeks.
- 1
Apply
Submit the partner application with entity, territory, and team details.
- 2
Document check
GST, PAN, shop proof, technician IDs, and bank details.
- 3
Interview & territory
We agree your pincode territory and performance expectations.
- 4
Train & certify
3 days classroom + 2 supervised field installs.
- 5
Sign & launch
Store fit-out, demo kit, and 90-day probation at the Certified tier.
Ready to explore your territory?
Start with the application form. Our partnerships team reviews every submission.
Start application